We live in a digital age – make joining your gym easy on potential new members. By allowing online joins, your prospects can join when it’s most convenient for their schedule. Industry statistics show that online joins boosts membership sales 10-15% per month, without adding additional staff.
Proactive Account Updater
Does your billing software provide a service that automatically updates account information such as expiration dates or reissued card numbers? Help reduce card declines, additional fees and staff frustration by partnering with a software provider that allows for a better payment experience for your members and your staff.
In what ways could you optimize revenues and staff time next year? Check out our piece on the Top 3 Ways to Boost Your Club’s Bottom Line.
One last essential item to consider is how you will communicate with your members, new and old. According to the IHRSA Retention Report “almost 90% of club members say they value communication from staff members.” Do you have the right tools in place to help automate some of this communication, such as a CRM (link to why we focus on CRM) or a Mobile App to stay in touch with members on the go?
Ready to maximize your software experience, improve efficiency and increase revenue? Submit our contact form and a team member will reach out shortly.